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  1. Courses
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  3. Business Analysis Mastery: Planning, Skills, and Perspective

Business Analysis Mastery: Planning, Skills, and Perspective

Igor Arkhipov
Igor Arkhipov
Business | intermediate | 5 hours 45 minutes |   Published: Oct 2025

    Discussions

Overview

1kSTUDENTS*
98.6%RECOMMEND*

This course includes:

  • On-demand videos
  • Practice assessments
  • Multiple hands-on learning activities
  • Exposure to a real-world project
  • 100% self-paced learning opportunities
  • Certification of completion

This course will help you build a holistic understanding of business analysis knowledge areas, learn all the techniques from the BABOK Guide, and form an opinion on what good business analysis looks like.

 

The knowledge gained in the course will help you prepare for a much sought for certification - Certified Business Analysis Professional™ (CBAP®). You will get the theory and practical skills to apply business analysis in a variety of contexts. Business analysis offers a variety of skills that can be easily transferable - you will benefit from them as a project manager, a change manager, an operations specialist, an architect or a strategist. 

 

As a bonus, you will get CBAP® sample exam questions with detailed explanations of the answers to test your knowledge before going for a real exam.

Skills You Will Gain

Business Analysis
Business Analysis Tools
Business planning
Mine Planning
Communication Skills and Techniques
Business Analysis Skills

Learning Outcomes (At The End Of This Program, You Will Be Able To...)

  • Identify if they are eligible for the exam 
  • Gain deep understanding of all the knowledge areas, perspectives and techniques from the BABOK Guide 
  • Identify areas of application and scope of different techniques to be prepared to answer exam questions 
  • Get prepared to pass the exam 

Prerequisites

Having some previous business analysis experience will help (and is a must for taking the certification exam) but is not required to start the course. 

 

Who Should Attend

This course is designed for aspiring and experienced business analysts, those preparing for the IIBA CBAP® exam, and professionals like project managers, UX designers, and change managers. It’s also valuable for line managers and business analysis practice leaders.

Curriculum

Instructors

*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
1Chapter 1: Business Analysis Planning and Monitoring
2Chapter 2: Soft and Hard Skills for a Business Analyst
3Chapter 3: Business Analyst Perspectives
4Chapter 4: Final Assessment

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 00: Welcome to the course

Segment 01: Overview

Segment 02: Technique Glossary

Segment 03: Plan business analysis approach part 1

Segment 04: Plan business analysis approach part 2

Segment 05: Plan stakeholder engagement

Segment 06: Quiz - Business analysis planning

Segment 07: Technique stakeholder list map or personas part 1

Segment 08: Technique stakeholder list map or personas part 2

Segment 09: Technique stakeholder list map or personas part 3

Segment 10: Technique stakeholder list map or personas part 4

Segment 11: Technique stakeholder list map or personas part 5

Segment 12: Technique Organisational modelling

Segment 13: Plan business analysis information management

Segment 14: Identify BA performance improvements part 1

Segment 15: Identify BA performance improvements part 2

Segment 16: Technique observation part 1

Segment 17: Technique observation part 2

Segment 1: Reading - Reflection: Business analyst planning

Segment 19: Reading- Business analyst health check questions

Segment 20: Quiz - Business analysis planning and monitoring

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 21: Introduction to soft skills

Segment 22: Soft skills PART 01

Segment 23: Soft skills PART 02

Segment 24: Case study design sprint PART 01

Segment 25: Case study design sprint PART 02 (1)

Segment 26: Case study design sprint PART 03

Segment 27: Human skills for a business analyst

Segment 28: Reading - Business analysis tools Essentials

Segment 29: Reading - How is the business analyst role evolving?nAn interview with Igor

Segment 30: Quiz - Soft and hard skills for a business analyst

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 51: Final words

Segment 52: Quiz - Final assessment

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 31: Perspectives

Segment 32: Agile PART 01

Segment 33: Agile PART 02

Segment 34: BI perspective PART 01

Segment 35: BI perspective PART 02

Segment 36: IT PART 01

Segment 37: IT PART 02

Segment 38: Business architecture PART 01

Segment 39: Business architecture PART 02

Segment 40: BPM PART 01

Segment 41: BPM PART 02

Segment 42: BPM PART 03

Segment 43: Bonus video Intro to Agile PART 01

Segment 44: Bonus video Intro to Agile PART 02

Segment 45: Bonus video Intro to Agile PART 03

Segment 46: Bonus video Intro to Agile PART 04

Segment 47: Bonus video Intro to Agile PART 05

Segment 48: Bonus video Intro to Agile PART 06

Segment 49: Reading - Reflection: Business analyst perspectives

Segment 50: Quiz - Business analyst perspectives

Igor Arkhipov

Igor Arkhipov

Igor is a dedicated professional with over a decade of experience in project delivery and business analysis, specializing in process automation, content management, and eCommerce. As a Certified Business Analysis Professional (CBAP®), he is committed to enhancing the skills and knowledge of individuals in the industry. Recognized as an Endorsed Education Provider™ by the International Institute of Business Analysis (IIBA®), he has transformed his passion for mentoring and teaching into a formal platform for individuals to gain new skills and advance their careers.

Whether aspiring to achieve IIBA certifications or seeking to expand their understanding of business analysis, professionals can benefit from the training courses he offers. In his various leadership roles, including Head of Business Analysis and Agile Delivery Manager, Igor has demonstrated expertise in establishing cross-departmental practices that drive consistency and excellence. He has successfully led teams in delivering digital projects, managing scope, ensuring quality assurance, and facilitating change management.

Igor has played a pivotal role in implementing process improvements, such as establishing career development frameworks and mentorship programs, to cultivate a highly skilled and motivated workforce. His experience overseeing multimillion-dollar programs of work reflects his capacity for strategic planning and execution. Throughout his career, he has been dedicated to enhancing organizational capabilities and driving innovation. From leading the implementation of ISO-certified quality management systems to introducing agile practices for software development, he has a proven track record of delivering tangible results.

With a master’s degree in Business Informatics and a strong commitment to continuous learning, Igor is passionate about empowering individuals to succeed in the ever-evolving landscape of business analysis and project delivery.

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